Description

Notch is a platform for building and managing agentic AI that connects customer and employee interactions with back-office systems to automate complex workflows end-to-end. We deploy AI agents across key insurance use cases, including FNOL intake and triage (via voice and chat), multi-intent document ingestion and classification, end-to-end claims orchestration, internal co-pilots for adjusters, and advanced CX analytics. All of this is delivered with the highest standards for auditability, explainability, and governance, ensuring AI is deployed in a controlled, transparent, and enterprise-ready manner.